It’s a sad fact that, if you just want to return something because you don’t like it, Thai law pretty much leaves you screwed. That means you’re at the mercy of retailers’ return policies when it comes to offloading that unwanted red reindeer sweater. For those whose friends and loved ones stuffed up this year, here’s what some of Bangkok’s biggest malls and online shops promise to do for you.

Items in good condition can be returned within 7 days of the date of purchase (excluding items on sale). A genuine receipt must be presented with the returned items. Things get tricky for faulty of damaged items: It is up to the purchaser to ensure an item is not damaged or faulty prior to purchase. Exceptions are made on a case by case basis.

CentralWorld

    “I love how easy online shopping can be, but the last time I purchased something from a website I was so pissed off. The pajamas I’d bought weren’t anything like the color on screen so I called and asked if they could change them. Shockingly, I was told it was my fault I hadn’t paid enough attention to how they might look in real life.”